Telephone
(866) 346-1635TTY 711
Monday to Friday, 9:00am – 5:00pm ET. A person answers, not a menu.
Contact
Four ways to reach us.
The telephone is the fastest, and a person answers it. Everything else reaches the same people, just more slowly.
Answered within one business day. Never email a Social Security number or a Medicare number.
Text messages
(866) 346-1635
STOP and HELP are answered here. Texts are optional and you only receive them if you asked for them — see SMS Terms.
Registered office
30 N Gould StSheridan, Wyoming 82801
Our registered address for legal and compliance notices. Appointments happen by telephone or video rather than in person.
Send a message
Anything that is not urgent. If a deadline is close, telephone instead — a form is the wrong channel for a date that matters.
Please do not attach documents
There is no upload on this site, deliberately. If we need paperwork we will send you a secure link by reply. Medical records should not travel through a general web form.
To change either, telephone (866) 346-1635.
Or have an agent call you
Tell us the situation and a licensed agent will come back to you with their name and license number.
No obligation. We'll tell you if a free option through Medicare.gov or HealthCare.gov suits you better. Monday to Friday, 9:00am – 5:00pm ET.