Contact

Four ways to reach us.

The telephone is the fastest, and a person answers it. Everything else reaches the same people, just more slowly.

Telephone

(866) 346-1635

TTY 711

Monday to Friday, 9:00am – 5:00pm ET. A person answers, not a menu.

support@healthbaseins.com

Answered within one business day. Never email a Social Security number or a Medicare number.

Text messages

(866) 346-1635

STOP and HELP are answered here. Texts are optional and you only receive them if you asked for them — see SMS Terms.

Registered office

30 N Gould St
Sheridan, Wyoming 82801

Our registered address for legal and compliance notices. Appointments happen by telephone or video rather than in person.

Send a message

Anything that is not urgent. If a deadline is close, telephone instead — a form is the wrong channel for a date that matters.

Please do not attach documents

There is no upload on this site, deliberately. If we need paperwork we will send you a secure link by reply. Medical records should not travel through a general web form.

Full name

Telephone — optional

Optional. Leave it blank and we will reply by email.

Your message

Do not send documents or a Social Security number. If we need paperwork we will send you a secure link by reply — there is deliberately no upload on this site.

Prototype notice. This form does not submit anywhere yet. The endpoint is unset, so submissions are recorded to the server log only.

Or have an agent call you

Tell us the situation and a licensed agent will come back to you with their name and licence number.

Request a call Call (866) 346-1635

No obligation. We'll tell you if a free option through Medicare.gov or HealthCare.gov suits you better. Monday to Friday, 9:00am – 5:00pm ET.